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Xtraspin Casino

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Responsible Gambling

At Xtraspin Casino, we are committed to providing a safe and responsible gaming environment for all our players. We understand that gambling should be an enjoyable form of entertainment, and we take our responsibility seriously to ensure that our services are used in a responsible manner.

Our Commitment

Xtraspin Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000) and adheres to all responsible gambling standards set forth by UK legislation. We are dedicated to preventing gambling-related harm and promoting responsible gambling practices.

Setting Limits

We provide various tools to help you maintain control over your gambling activities:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits
  • Loss Limits: Control the amount you can lose over a specified period
  • Session Time Limits: Limit the time you spend gambling
  • Wager Limits: Set maximum bet amounts
  • Reality Checks: Receive pop-up reminders about time spent gambling

To set any of these limits, please contact our customer support team at [email protected] or call us at +44 20 7946 0958.

Self-Exclusion

If you feel you need to take a break from gambling, we offer self-exclusion options:

  • Temporary Self-Exclusion: Block access to your account for 24 hours, 7 days, 1 month, or 6 months
  • Permanent Self-Exclusion: Permanently close your account

During any self-exclusion period, you will not be able to access your account or receive any promotional materials from us.

GAMSTOP

GAMSTOP is a free service that allows you to self-exclude from all online gambling companies licensed in Great Britain. If you choose to self-exclude through GAMSTOP, you will be prevented from using gambling websites and apps run by companies licensed by the Gambling Commission for a period you choose (6 months, 1 year, or 5 years).

To register with GAMSTOP, visit www.gamstop.co.uk

Recognizing Problem Gambling

Problem gambling can affect anyone. Here are some warning signs to watch for:

  • Spending more money or time gambling than you can afford
  • Gambling to escape problems or negative feelings
  • Lying about gambling activities
  • Chasing losses with bigger bets
  • Neglecting work, family, or other responsibilities
  • Borrowing money to gamble
  • Feeling anxious or depressed about gambling

Getting Help

If you or someone you know is struggling with gambling problems, help is available:

UK Support Organizations

Underage Gambling Prevention

Xtraspin Casino strictly prohibits underage gambling. All players must be 18 years or older to create an account and gamble on our platform. We use advanced age verification systems and regularly monitor accounts for suspicious activity.

If you suspect underage gambling, please contact us immediately at [email protected]

Financial Protection

All customer funds are held in segregated accounts with licensed UK banks, separate from company operational funds. This ensures your money is protected in accordance with UK Gambling Commission requirements.

Contact Us

If you have any concerns about responsible gambling or need assistance with setting limits or self-exclusion, please contact us:

  • Email: [email protected]
  • Phone: +44 20 7946 0958 (Monday-Sunday, 9:00 AM - 11:00 PM GMT)
  • Live Chat: Available 24/7 through your account

Regular Review

This Responsible Gambling policy is reviewed regularly and was last updated on March 15, 2026. We continuously work to improve our responsible gambling measures and welcome feedback from our players.

Remember: Gambling should be fun. When it stops being fun, it's time to stop.

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